Microsoft 365 Fundamentals

 

This course is designed for candidates looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration on-site, at home, or a combination of both. Candidates may have knowledge of cloud-based solutions or may be new to Microsoft 365. Job role: Administrator
 

Students do not need to have any experience with Microsoft 365 before taking this course; however, a basic level of familiarity with computer technology and cloud computing is assumed.
 

Describe cloud computing

• Introduction to Microsoft Azure Fundamentals
• Introduction to cloud computing
• What is cloud computing
• Describe the shared responsibility model
• Define cloud models
• Describe the consumption-based model
• Knowledge check

Describe the benefits of using cloud services

• Introduction
• Describe the benefits of high availability and scalability in the cloud
• Describe the benefits of reliability and predictability in the cloud
• Describe the benefits of security and governance in the cloud
• Describe the benefits of manageability in the cloud
• Knowledge check

Describe cloud service types

• Introduction
• Describe Infrastructure as a Service
• Describe Platform as a Service
• Describe Software as a Service
• Knowledge check

What is Microsoft 365?

• Introduction
• Describe the differences between Office 365 and Microsoft 365
• Describe Windows 365
• Describe how Microsoft 365 empowers workers in this hybrid world of work
• Explore Microsoft 365 tenant
• Knowledge check

Describe productivity solutions of Microsoft 365

• Introduction
• Describe the productivity capabilities and benefits of Microsoft 365
• Describe Microsoft 365 Apps
• Describe work management tools in Microsoft 365
• Describe additional Microsoft 365 productivity apps
• Knowledge check

Describe collaboration solutions of Microsoft 365

• Introduction
• Describe the collaboration capabilities and benefits of Microsoft 365
• Describe how Microsoft Teams promotes collaboration and enhances teamwork
• Describe the Microsoft Viva apps
• Describe how Yammer helps communities connect and grow
• Knowledge check

Describe endpoint modernization, management concepts, and deployment options in Microsoft 365

• Introduction
• Describe the endpoint management capabilities of Microsoft 365
• Compare the differences of Windows 365 and Azure Virtual Desktop
• Describe the deployment and release models for Windows-as-a-Service (WaaS)
• Identify deployment methods and update channels for Microsoft 365 Apps
• Knowledge check

Describe analytics capabilities of Microsoft 365

• Introduction
• Describe the capabilities of Viva Insights
• Describe the capabilities of the Microsoft 365 admin center and Microsoft 365 user portal
• Describe the reports available in the Microsoft 365 admin center and other admin centers
• Knowledge check

Describe the function and identity types of Microsoft Entra ID

• Introduction
• Describe Microsoft Entra ID
• Describe types of identities
• Describe hybrid identity
• Describe external identities
• Knowledge check

Describe access management capabilities of Microsoft Entra ID

• Introduction
• Describe Conditional Access
• Describe Microsoft Entra roles and role-based access control (RBAC)
• Knowledge check

Describe threat protection with Microsoft 365 Defender

• Introduction
• Describe Microsoft 365 Defender services
• Describe Microsoft Defender for Office 365
• Describe Microsoft Defender for Endpoint
• Describe Microsoft Defender for Cloud Apps
• Describe Microsoft Defender for Identity
• Describe Microsoft Defender Vulnerability Management
• Describe Microsoft Defender Threat Intelligence
• Describe the Microsoft 365 Defender portal
• Knowledge check

Describe security capabilities of Microsoft Sentinel

• Introduction
• Define the concepts of SIEM and SOAR
• Describe threat detection and mitigation capabilities in Microsoft Sentinel
• Describe Microsoft Security Copilot
• Knowledge check

Describe the compliance management capabilities in Microsoft Purview

• Introduction
• Describe the Microsoft Purview compliance portal
• Describe Compliance Manager
• Describe use and benefits of compliance score
• Knowledge check

Describe Microsoft’s Service Trust portal and privacy capabilities

• Introduction
• Describe the offerings of the Service Trust portal
• Describe Microsoft's privacy principles
• Describe Microsoft Priva
• Knowledge check

Describe Microsoft 365 pricing, licensing, and billing options

• Introduction
• Explore pricing models for Microsoft cloud services
• Explore the billing and bill management options
• Explore the available licensing and management options
• Knowledge check

Describe support offerings for Microsoft 365 services

• Introduction
• Explore support options for Microsoft 365 services
• Explain service level agreement (SLAs) concepts
• Identify how to track the service health status
• Explore how organizations can share feedback on Microsoft 365 services
• Knowledge check