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Supporting and Troubleshooting Windows 10
Course Description
Overview
This course is designed to provide students with the knowledge and skills to support and troubleshoot Windows 10 PCs and devices in a Windows Server domain environment. Students will get a deeper understanding of Windows 10 features, including how they can use them in an Active Directory environment, and how to troubleshoot issues that might occur.Objectives
Audience
- 70-697, Configuring Windows Devices
- 70-698, Installing and Configuring Windows 10
Prerequisites
- Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
- Microsoft Active Directory Domain Services (AD DS) principles.
- Understanding of the Public Key Infrastructure (PKI) components.
- Windows Server 2016 fundamentals.
- Microsoft Windows Client essentials; for example, experience with Windows 10 or knowledge from the courses 20697-1 and 20697-2.
In addition to their professional experience, students who attend this training should already have the following technical knowledge:
Topics
Course OutlineModule 1: Implementing a Troubleshooting MethodologyThis module introduces the new Windows 10 operating system features and devices; it also describes the process of developing and applying a Windows 10 troubleshooting methodology.Lessons
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Self-Paced Training Info
Learn at your own pace with anytime, anywhere training
- Same in-demand topics as instructor-led public and private classes.
- Standalone learning or supplemental reinforcement.
- e-Learning content varies by course and technology.
- View the Self-Paced version of this outline and what is included in the SPVC course.
- Learn more about e-Learning
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