Employee Experience Platform Specialist

 

Learners taking this course are interested in employee experiences or Microsoft Viva and want to learn how to assess, plan, strategize, design, and manage digital employee experiences that use Microsoft Viva, Microsoft Teams, SharePoint, and Power Platform. A learner in this role will collaborate with multiple teams to scope, design, and implement new digital employee experiences, such as onboarding, career and skill development, rewards and recognition, employee wellbeing, and employee retention. Learners should have a foundational understanding of Microsoft technologies, including Microsoft 365, Teams, SharePoint, and a deep understanding of Microsoft Viva features and capabilities. They may have experience in one or more of the following disciplines: human resources, people development, change management, information technology, or culture development. Job role: Business Analyst, Business Owner, Business User
 

• A general understanding of Microsoft 365, Microsoft Viva, Microsoft Teams, and SharePoint
• Familiarity with employee experience concepts and methodologies

Design digital employee experiences

• Introduction
• Case study - Tailwind Traders
• Evaluate current employee experiences
• Consider employee privacy and data requirements
• Assemble business stakeholders and define goals
• Explore Viva experience areas
• Understand Viva licensing
• Knowledge check

Introduction to the Microsoft Viva suite

• Introduction to Microsoft Viva
• Understand Viva apps
• Get started with Microsoft Viva
• Use Viva to keep everyone informed, included, and inspired
• Use Viva to get actionable insights to foster well-being and productivity
• Use Viva to align people's work to team and organization goals
• Use Viva to help employees learn, grow, and succeed
• Knowledge check

Introduction to Viva Connections

• Introduction
• What do users experience?
• When to use Viva Connections?
• What technical requirements must be met to deploy Viva Connections?
• Knowledge check

Plan for Viva Connections

• Introduction
• Build your team and meet requirements
• Analyze tasks and scenarios for Viva Connections
• Plan for Viva Connections Dashboard, Feed and Resources
• Plan to announce, launch, and scale adoption
• Knowledge check

Design skilling and growth experiences with Viva Learning

• Introduction
• Case study - Tailwind Traders
• Plan for Viva Learning
• Assemble Viva Learning admins and stakeholders
• Understand content sources with Viva Learning
• Coordinate setup and configuration of Viva Learning
• Develop adoption strategies for Viva Learning
• Develop an org-wide learning culture
• Knowledge check

Guided Project - Create featured set of content in Viva Learning

• Introduction to Viva Learning featured sets
• Prepare your environment
• Exercise - Add Knowledge Administrator and Knowledge Manager
• Exercise - Configure learning content sources
• Exercise - Add SharePoint as a content source
• Exercise - Manage learning content in SharePoint
• Exercise - Create featured content set

Design productivity and wellbeing experiences with Viva Insights

• Introduction
• Measure workplace patterns with Viva Insights
• Identify Viva Insights stakeholders
• Assess experiences and define goals
• Coordinate setup and deployment of Viva Insights
• Communication and adoption planning
• Knowledge check

Introduction to Viva Topics

• Introduction
• How AI interacts with Viva Topics
• How to use Viva Topics for administrators
• Modernize SharePoint for Viva Topics
• Sign up for and configure a Viva Topics trial
• Create a Topic center & assign licenses
• Change the name of the Topic center
• Knowledge check

Plan roles, automation, and training for Viva Topics

• Introduction
• Review the roles available in Viva Topics
• Identify opportunities to use Viva Topics to automate standard tasks
• Review the skills needed to deploy, manage, and use Viva Topics
• Train employees to use Viva Topics
• Knowledge check

Role of an OKR Champion

• Introduction
• Roles and responsibilities
• How to communicate about OKRs and Viva Goals with your team
• How to successfully leverage resources
• Knowledge check

Learn OKR essentials with Viva Goals

• Introduction
• What are OKRs?
• Why OKRs?
• Best practices for getting started with OKRs and Viva Goals
• Check your knowledge