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Survival Skills for the New Trainer

Price
295 USD
1 Day
VS-s2804
Classroom Training, Online Training
Other

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Prices reflect a 22.5% discount for IBM employees (wherever applicable).
Prices reflect a 24% discount for Kyndryl employees (wherever applicable).
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  • Date: 16-Jul-2024
    Time: 9AM - 5PM US Eastern
    Location: Virtual
    Language: English
    Delivered by: LearnQuest
    Price: 295 USD
  • Date: 10-Sep-2024
    Time: 9AM - 5PM US Eastern
    Location: Virtual
    Language: English
    Delivered by: LearnQuest
    Price: 295 USD
  • Date: 5-Nov-2024
    Time: 9AM - 5PM US Eastern
    Location: Virtual
    Language: English
    Delivered by: LearnQuest
    Price: 295 USD
  • Date: 31-Dec-2024
    Time: 9AM - 5PM US Eastern
    Location: Virtual
    Language: English
    Delivered by: LearnQuest
    Price: 295 USD
View Global Schedule

Course Description

Overview

Some individuals become trainers because they are passionate about sharing their knowledge and about helping people. Others become trainers because their employer asks them to get involved in mentoring, training, or coaching new or existing employees. Trainers also get started when they want to make some changes to their daily activities, but wish to continue contributing to a particular organization or industry.

If you are thinking about becoming a trainer, or have started conducting some training already and want to know more about what will help you to become an excellent trainer, this workshop will help. This one-day workshop is designed as an exploration of the essential skills that trainers need to develop, getting you started with learning in an interactive and fun environment.
 

Objectives

This one-day workshop will help you teach participants:
  • The essential background for trainers to have
  • How being genuine enhances training
  • The elements of good questions
  • How to apply listening skills
  • Rapport-building strategies
  • The key skills in a trainer’s toolbox
  • How to identify skill areas for development

Audience


 

Prerequisites


     

Topics

Course Overview
  • You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
What Makes a Good Trainer?
  • To start the day, we will discuss some key background material, including principles of adult learning and what the word “trainer” means.
Personal Best, Professional Best
  • Next, participants will learn how to create a professional image.
Being Genuine
  • During this session, participants will explore what being genuine means.
Assertiveness Skills
  • Participants will explore the differences between passive, aggressive, manipulative, and assertive behavior. They will also consider why assertive behavior is important for a trainer.
Asking the Right Questions
  • This session will focus on open-ended questions, closed-ended questions, and probing. Participants will also have an opportunity to practice these skills in an exercise.
Listening
  • Participants will identify their listening strengths and weaknesses through a quick quiz. We will also discuss ways that participants can improve their listening skills.
Connecting with People
  • During this session, we will look at ways to build rapport and how to use facilitative training. Participants will then evaluate themselves to see what skills they need to develop in these areas.
Defusing Difficult Participants
  • Next, we will look at some potential problem situations and ways to defuse them before they start.
Essentials for Success
  • We will ask participants to complete a checklist of what attributes they feel makes a good trainer. This will also help participants identify areas for further training.
Do’s and Don’ts for New Trainers
  • To wrap up the learning points, participants will discuss a checklist of do’s and don’ts.
Workshop Wrap-Up
  • At the end of the day, students will have an opportunity to ask questions, complete an action plan, and talk with the trainer.
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Self-Paced Training Info

Learn at your own pace with anytime, anywhere training

  • Same in-demand topics as instructor-led public and private classes.
  • Standalone learning or supplemental reinforcement.
  • e-Learning content varies by course and technology.
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