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Change Management - Practitioner Certificate Program

Price
1,400 USD
2 Days
OLCM-105
Classroom Training, Online Training
Other

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Course Description

Overview

This Change Management - Practitioner Certificate Program course is designed to provide students with sufficient understanding of how to apply and tailor Change Management process and function in a given organizational change situation. As a successful Practitioner, candidate will be able to start applying the Change Management approaches and techniques to a real change initiative.

The Practitioner examination is structured as follows:
  • Testing is based on a case study scenario
  • Four questions of 20 marks each
  • 40 marks required to pass (out of 80 available) - 50%
  • 2.5 hours duration
  • Restricted open book
    • The Effective Change Manager’s Handbook may be used in the exam, and the Candidate Guide to Exam Text.

Objectives

Upon completion of the Change Management - Practitioner Certificate Program course, students will be able to:
  • Identify the organizational drivers of a change initiative and the links that initiative has with any governance structures (e.g. strategic, program or project governance)
  • Use a range of organization paradigms to understand, support and sustain change processes, taking account of the culture of the organization
  • Apply an appropriate process framework to help plan or understand any particular organizational change
  • Establish a clear framework of roles, skills and activities through which leaders from different levels can support and sustain the change process
  • Contribute effectively to preparation for a change initiative, including building the change team, offering insights which improve team effectiveness
  • Offer relevant insights in discussions about how to prepare people for change, including planning for learning and motivational issues relevant to different roles and types of people
  • Help colleagues understand the difference between organization change and the human impact of transition, and suggest practical leadership actions at different stages of a change
  • Support the identification and mapping of stakeholders in a change process and help develop approaches to build and maintain stakeholder engagement
  • Draft the communications plan for a change initiative, taking proper account of the various stakeholders and of an appropriate range of communication channels
  • Recognize signs of resistance to change and propose actions to mitigate it
  • Propose a range of levers by which a change can be sustained and become embedded in the organization

Audience

  • This qualification is aimed at change managers and aspiring change managers. It also relevant to other key staff involved in the design, development and delivery of change programs, including: change leaders (e.g. Senior Responsible Owners), change ‘agents’ (e.g. Business Change Managers), change implementers (e.g. Program Managers), change support (e.g. Program Office) and operational line managers/staff.

Prerequisites

    • OLCM-100 Change Management - Foundation Certificate Program

Topics

  • Change management and the individual
  • Change management and the organization
  • Communication and stakeholder engagement
  • Change management practice
     
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